Last Updated: 04.07.2025

Welcome to Odyssey! These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from www.odysseye.com, you agree to comply with these terms. If you disagree, please refrain from using our services.

1. Acceptance of Terms
   – By using our website or purchasing products, you confirm you are at least 18 or have legal consent to do so.
   – We reserve the right to update these terms at any time. Continued use after changes implies acceptance.

2. Ordering & Account
   – Account Creation: Provide accurate information when creating an account. Safeguard your login details.
   – Order Acceptance: All orders are subject to availability and Odyssey’s discretion. We may cancel orders for reasons like pricing errors or suspected fraud.
   – Order Confirmation: You will receive an email confirming order details. Review promptly and contact us with discrepancies.

3. Pricing & Payment
   – Prices are listed in UK Pound Sterling £ and exclude taxes/shipping unless stated.
   – We accept various payment methods, credit cards, Visa, Master Card, Google Pay, PayPal, etc.
   – Payment must be completed before order processing. Failed payments may result in order cancellation.

4. Shipping & Delivery
   – Processing Time: Orders typically ship within 7 business days. Delays will be communicated via email.
   – Shipping Partners: We use common world shipping providers Royal Mail, UPS, Fedex, Maroc Post, Chronopost. Tracking information will be provided.
   – International Orders: Customers are responsible for customs duties, taxes, or import fees.

5. Returns, Exchanges & Refunds
   – Eligibility: Items must be unworn, unwashed, and in original packaging with tags, returned within 14 days of delivery.
   – Process: Contact us at support@odysseye.com for a return authorization. Return shipping costs are covered by customer.
   – Refunds: Issued to the original payment method within 30 days of receiving returned items. Sale items are final.

6. Intellectual Property
   – All content (logos, designs, text) on our website is owned by Odyssey and protected by copyright/trademark laws.
   – User-Generated Content: By submitting reviews or photos, you grant Odyssey a non-exclusive license to use them for promotional purposes.

7. User Conduct
   Prohibited activities include:
   – Misusing the website for illegal purposes.
   – Attempting to gain unauthorized access to our systems.
   – Posting harmful or fraudulent content.

8. Product Information & Disclaimers
   – We strive for accurate product descriptions but do not guarantee perfection in color, sizing, or imagery.
   – Products are sold “as is.” Odyssey disclaims implied warranties (e.g., merchantability) to the extent permitted by law.

9. Limitation of Liability
   – Odyssey is not liable for indirect, incidental, or consequential damages arising from product use or website access.
   – Total liability for any claim related to our services is limited to the purchase price paid.

10. Privacy
    – Your data is handled per our Privacy Policy, which outlines collection, use, and protection practices.

11. Governing Law
    – These terms are governed by the laws of United Kingdom. Disputes will be resolved in Courts/Arbitration Body located in the United Kingdom.

12. Force Majeure
    – Odyssey is not liable for delays or failures due to events beyond our control (e.g., natural disasters, pandemics, strikes).

13. Contact Us
    For questions or concerns:
    – Email: contact@odysseye.com
    – Address: 124-128 City Rd, London EC1V 2NJ, United Kingdom

Severability: If any provision is deemed invalid, the remainder of these terms remains enforceable.

Thank you for choosing Odyssey!